Why Catapult Continues to Grow.

When was the last time a supplier truly made your life easier?

The answer to that question should be “every day.” That’s why we connect with both new and existing clients daily, to understand their business goals and challenges. But understanding alone isn’t enough. We add value by delivering on our promises with clarity, speed, and consistency.

Making life easier for our customers, is the essence of how we have grown and why we are continuing to grow. Catapult has become the fastest organically growing print company in the USA, not by chance, but by design. We’ve built a business around what customers want, and we make sure every part of our organization is aligned to deliver it.

Everyone says they’re customer focused; it’s a story you think you’ve heard before because few actually deliver. Yes, we have a vision, but our success hasn’t tumbled out of a well-worded mission statement; it comes from doing the fundamentals exceptionally well, every single day. We’ve built a culture where everyone points in the same direction, believes in the why, and takes ownership in the how. That’s what sets us apart.

Staying hungry as we scale

One of the less talked about hurdles to growth is success. Yes, you read that right! Many businesses lose their edge as they grow because they become less hungry. At Catapult, we’re the opposite. Success for us, is not a destination that we have reached by achieving a target, it’s an ongoing journey to deliver for the customer – what keeps us hungry is feeding their needs.

Complacency is the enemy. In print, we have seen too many companies stop doing the very things that made them successful. It’s like any relationship. At the beginning, you make the effort, you pay attention to the details, you do the little things that build trust. Then somewhere along the way, unless you work hard to keep it alive, the magic fades. At Catapult, we work hard to never let that happen. We treat every job, every client relationship and every interaction with the urgency and care we had on our first day. We don’t expect repeat business; we earn it.

Working harder than ever

We believe we work even harder now than we did when we first started. Why? Because we know that we are only as successful as the last job we delivered. So, we’ve built in the discipline to stay sharp. We review performance data daily, run tight communication loops with our teams, and create space for customer feedback to immediately shape our approach.

Our teams are empowered to move fast, solve problems before they grow, and deliver the kind of service that builds long-term partnerships. That’s how we continue to outpace the market, by earning trust through action, not talk.

Positioned for the future

It’s never been more important to simplify, move faster, and reduce cost. While many suppliers are
trying to pivot, we’re already there. Our model is built for what today’s market demands, and it
delivers:

-Set pricing that simplifies planning and drives predictability

– Free delivery that lowers total cost and improves speed

– Short lead times that keep projects and supply chains moving

– Full transparency through real-time data and KPI reporting

We’ve built a structure that ensures our customers are never in the dark and always in control. While others are scrambling to react to change, we’re already operating in the future.

The human element

Systems and processes matter, but it’s people who really make the difference. We’ve built a high- performance culture where every team member is trusted to take ownership, deliver excellence, and act with urgency. We don’t just hire for skill; we hire for mindset.

We invest in our people so they can push standards higher, solve faster, and never stop improving. This culture is our engine, and it’s what ensures we keep delivering, even as we scale. Every member of our team knows that responsiveness, reliability, and results shouldn’t be rare, they should be the rule.

A model that delivers

Margins are tight, expectations are high, and businesses everywhere are being asked to do more with less. That’s why we work as hard as we do, to take pressure off our customers, to help lower labor costs, and to make the print supply chain easier and more efficient.

We don’t see growth as a badge, we see it as a responsibility. Every win for our clients is a win for us. And as they continue to grow, we’re already growing with them.

Looking for a print partner who brings clarity, commitment, and results? We’re ready.